Once your course is out there in the world, you may want to track how it has done, the levels of satisfaction in your learners and be able to review changes you may need to make. What will be available to you will be somewhat dependent on the technology you have used...
If learners take time to give you feedback you should definitely at least consider their views. It will show that you value your audience, are adaptable, respect their opinions and want to help. It will show you are empathetic, open to suggestions and can take...
We looked at reviews earlier in the course, in relation to reviewing the content before you launch your course. Here we are looking at scheduled reviews you should complete once it is out in the big wide world. It really depends on your content, your commitments and...
We are extremely impressed with Helen’s (Unlikely Genius’s) ability to interpret our product, customer messages and environment into effective communication collateral. Helen is able to combine written and visual skills, to condense information and make the message flow clearly. Helen has also been invaluable in suggesting and creating appropriate visuals that fit within the brand and overall strategy – this is particularly important for our NHS partners and customers, where understanding and reflecting their particular challenges is crucial. Helen always communicates clearly and in a timely fashion, which is very responsive.
I had the pleasure of working with Helen at HMRC.
She always kept an overall perspective of the user needs and the client requirements, an understanding of their wider implications in the project, was able to design content to meet user needs and make complex language easy to understand.
She was also able to communicate clearly to the team who our users were and what their needs were based on evidence. On top of that, she has great interpersonal skills, a fantastic smile and was extremely comfortable with Git, CSS and HTML5. Impressive!
I would love to work with Helen again.
Paul Featherstone, Product Owner at HMRC
I worked with Helen on a challenging public sector programme where she formed an integral part of the design team which successfully took our product through GDS assessment. Even though Helen had almost lost her voice, she still made a significant contribution - this demonstrates Helen's determined and positive attitude, she won't let her team down. Helen is a highly creative individual and a great person to work with. She's highly collaborative, creative and has a flexible 'can-do' attitude. I'd highly recommend Helen on a personal and professional level.