Usability, accessibility and inclusion are two terms we often hear but that are not often fully understood, and it is often presumed they mean the same thing. However, though there is some overlap, as you can see here there is a distinct difference in the aims of each...
In creating a course we are (generally) writing about topics that we write or talk about daily, and often have many resources for, however, there are some differences in how you may need to write and prepare course content when compared to writing for a blog post,...
We are extremely impressed with Helen’s (Unlikely Genius’s) ability to interpret our product, customer messages and environment into effective communication collateral. Helen is able to combine written and visual skills, to condense information and make the message flow clearly. Helen has also been invaluable in suggesting and creating appropriate visuals that fit within the brand and overall strategy – this is particularly important for our NHS partners and customers, where understanding and reflecting their particular challenges is crucial. Helen always communicates clearly and in a timely fashion, which is very responsive.
I had the pleasure of working with Helen at HMRC.
She always kept an overall perspective of the user needs and the client requirements, an understanding of their wider implications in the project, was able to design content to meet user needs and make complex language easy to understand.
She was also able to communicate clearly to the team who our users were and what their needs were based on evidence. On top of that, she has great interpersonal skills, a fantastic smile and was extremely comfortable with Git, CSS and HTML5. Impressive!
I would love to work with Helen again.
Bryony Sidwell, Walkgrove
Helen provided a professional and efficient service, both in instructional design as well in the development of the course itself. Her work was of excellent quality and our end client was really happy with the final product! Helen maintained regular communication throughout the project, and I always found her to be upbeat and solution-oriented.